WWW.ERICGWIN.COM
Privacy Policy
Here at ERICGWIN.COM, we are firm believers in privacy. We feel it is very important for you to feel secure while online with us, especially if you will be purchasing our products, downloading our digital media, or subscribing to our E-Newsletter. In order for us to demonstrate our commitment to your privacy, we have created this privacy policy, which outlines for you our merchandising and information gathering practices here at ERICGWIN.COM.
Your Email Address
Whenever an order is placed within our retail store, we always ask for an email address for two reasons: 1) We need an email address so that we can confirm the buyer's shipping information and the purchase, and 2) so that if there is a problem with an order we can contact the buyer.
If you purchase a product from our retail store or our download store, 2-3 weeks after an order is filled, you will receive an email from Eric Gwin asking you about your order. This is only for the purpose of customer satisfaction, as Eric wants to make sure you have received your order quickly and safely. This email will also give you the opportunity to subscribe to Eric's FREE E-Newsletter, but you will NOT be automatically subscribed and you will NOT be under any obligation whatsoever to do so. You are only placed on the list if you choose to be there (To learn more about the E-Newsletter, scroll down below to the "E-Newsletter/ Opt-out System" section on this page.).
We do not sell or rent your email address to anyone!
Credit/ Debit Card Information
The majority of orders that we fill through this web site are placed using credit or debit cards. We can assure you that any financial information we collect is used only to bill the user for our products and is never sold or rented. Also, when we request contact information from you, it is only for the purpose of getting in touch with you with regards to your purchase, if necessary. We guarantee that your personal contact information will not be sold or rented to anyone!
Our retail store is now operated through CCNow. We accept all major credit cards, debit cards, and paypal through CCNow's secure online shopping cart system. By using their "hacker-safe" system, all orders through CCNow are guaranteed to be safe for your bank account. For more information about CCNow, please feel free to visit their online security pages at their website: www.ccnow.com.
Our digital media products that are available from our download store are hosted by SoundClick and downloaded directly from our account at their web site (www.soundclick.com). When you purchase a download, we do provide SoundClick with your contact information so that they, too, may contact you, if necessary, about your order.
All personal and financial data collected by SoundClick or CCNow is ONLY used in connection with your order. It WILL NOT be sold or rented to anyone!
Downloading Digital Media
Throughout our entire website, we offer a lot of digital media (Mp3 files, E-books, etc.) and we go to great lengths to be sure that this media can be downloaded safely without any threat of viruses, spyware, or anything else that can corrupt the files on your computer. Almost all of our digital media products are hosted by SoundClick, and they have a very reputable quality-control system. Details about their system can be found at their website: www.soundclick.com .
Bottom line: When you purchase a download from us, you have our word that you will receive quality files that will not violate your privacy or corrupt your computer.
Problems with Ordering/ Downloading
All of the products in our retail store are shipped from us, but the credit card and debit card transactions are handled COMPLETELY by CCNow. If you experience any problems ordering our products, those problems can be addressed by accessing CCNow's Shopper Support Page: www.ccnow.com/shopperSupport.html .
All of the transactions for digital media files from our Download Store are handled COMPLETELY by SoundClick. If you experience any problems purchasing downloads from our Download Store, most of those problems can be addressed by visiting SoundClick's Customer Support Page: www.soundclick.com/docs/support.cfm
Alternatives to Credit/ Debit Cards
If you still do not feel safe using a credit or debit card to purchase our products, we make sure that there are alternatives. We provide both an email order form and a "printer-friendly" order form that can be used in accordance with ordering via a check or money order. We do this to insure that anyone who is interested in our products and wants to purchase them can do so without having to worry about sending their personal financial and contact information over the Internet.
We guarantee that any personal or financial data you send to us will be kept completely confidential!
Links to Third Party Web Sites
This website contains many links to other Internet sites. We are not responsible for the privacy practices or the content of web sites we link to.
E-Newsletter/ Opt-out System
Our monthly E-Newsletter is sent only to visitors who subscribe to it. We never automatically subscribe you. If you place an order with us, you won't automatically be subscribed to the newsletter unless you request a subscription.
When you subscribe to our newsletter, you receive an email containing a link which MUST BE CLICKED ON in order to confirm your subscription. This option guarantees that the newsletter is only going to those who voluntarily join our mailing list.
We do not sell or rent your email address to anyone!
If you would like to subscribe to Eric's FREE E-Newsletter, you can CLICK HERE!
Also, if you are receiving our newsletter and and would like to unsubscribe, you can do so any time by emailing us: egwin95@hotmail.com .
Questions?
Do you have any questions regarding this privacy policy, our information gathering practices, or your dealings with this web site? If so, Eric Gwin wants you to contact him directly:
Eric GwinPlease be sure to include all relevant information.